| Session
|
Theme
|
Language
Work |
Business
Skills |
|
1.Breaking
the Ice |
Conversation
nGreetings
nSmall
talk
nSocial
and business culture
nJoint
venture |
nIntonation:
interest vs. boredom
nPresent-perfect
vs past- simple tense
Listening
nGreetings
nTelephone
etiquette |
Reading & Writing
nSocial
culture
nQuiz:
Test Your
Understanding
of the Business Culture |
|
2.Business
Meetings |
Conversation
nMeeting
planning
nBusiness
etiquette
nConversation
topics
|
nWord
stress
nSentence
stress
nSecond-
and third- conditional tenses
Reading & Writing
nAustralian
meetings culture
nQuiz:
Test Your Etiquette |
Listening
nIntroducing
new ideas
nConducting
the stages of a meeting
nStructuring
the meeting |
|
3.Management
Style |
Conversation
nCompany
history and profile
nManagement
culture |
nPresent-perfect
simple vs. continuous tense
Reading & Writing
nCanon
company history
nDescribing
company structure
|
nDescribing
the company
nStrategy
and analysis
Listening
nPower
distance in the USA and Saudi Arabia |
|
4.Presenting
Numbers |
Conversation
nInflation
and exchange rates
nBusiness
mistakes involving statistics |
nDifferentiating
similar numbers
Reading & Writing
nArticles
with countable and uncountable nouns |
nPresenting
statistics
nUsing
visuals
nMistakes
with numbers
Listening
nExchange
rates |
|
5.Cross-cultural
Business Communica-tion Skills |
Conversation
nAmerican
and Japanese business culture
nRecorded
messages
nAustralian
aboriginal culture |
nConnected
speech
nReported
speech
Listening
nRecorded
announcements
nJapanese
and American business culture |
nTelephone
skills
nLetters/faxes/e-mails
Reading & Writing
nAvoiding
misunderstandings and achieving business successes
|
|
6.Business
Trips |
Conversation
nTraveling
for business and culture
nCoping
with difficult travel situations
nThe
Olympics
nHolidays |
nIntonation
in polite requests
nFuture-simple
vs. future-continuous tense
Reading and Writing
nBusiness
travel-
travel/trip/journey |
nChanging
hotel and flight reservations
nRenting
a car
nBusiness
travel game
Listening
nGiving
directions |
|
7.USP-
Products |
Conversation
nDeveloping
and describing products
nThe
marketing mix |
nWord
stress in verbs and nouns
nPassives
nSequence
markers
Reading and Writing
nProduct
marketing plan
|
nSelling
the product
nDescribing
processes
nPersonal
life cycle
Listening
nProduct
recycling |
|
8.Company
Visiting |
Conversation
nVisiting
different countries
nSightseeing
nWelcoming
visitors to your country
nvegetarianism |
nAmerican
and British accents
nInfinitives
vs. gerunds
Reading & Writing
nWelcoming
a visitor |
nVisiting
at home and abroad
Listening
nShowing
visitors around |
|
9.Entertaining |
Conversation
nHumor
nAnecdotes
nEntertaining
guests
nLeisure
activities |
nPitch
and intonation
nQuestion
tags
nPast-simple
vs. past-perfect vs. past-continuous tenses
Reading & Writing
nQuiz:
Are You the Perfect Guest?
nTelling
jokes |
nTelling
anecdotes
Listening
nExplaining
menus
nAfter-dinner
conversation
nHosting
at home |
|
10.Presentation
|
Conversation
nFactors
affecting the success of a
presentation
nFamilies
nStress
ne-business |
nSentences
stress
nPhrasal/
prepositional verbs
nPausing
for effect
Listening
nOverview
& advice for presentations |
nPreparing
the presentation
nSpeaking
from notes
nGaining
audience attention: words and visuals
Reading & Writing
nPresentation
prompt card |
|
11.Performance |
Conversation
nNational
and personal performance criteria
nFinancial
statements
nLanguage
of advertising
nStatus
symbols |
nIntonation
in praise and criticism
nModes
of obligation and permission
Listening
nEvaluating
progress
nReading
nMeeting
customer needs |
nRanking
performance criteria
nProfit
/loss and balance sheets
nReading
& Writing
nChairman's
statement to shareholders Quiz:
Test Your Performance |
|
12.
Negotiating |
Conversation
nNegotiating
styles in different cultures
nApollo
moon landings |
nPronunciation
and spelling difficulties nFirst-
and second- conditional tenses
Listening
nNegotiating
styles |
nPre-negotiation
socializing
nMaking
concessions
nExpressing
disagreement
Reading & Writing
nPresenting
your case |
|
13.International
Trade |
Conversation
nTrade
fair
nBartering |
nStressed
and unstressed syllables
nPutting
verbs in the correct form
Listening
nDemonstrating
a product
|
nComplaining
and apologizing
nTelephone
enquiry
nLetter
of enquiry
Reading & Writing
nQuiz:
Tricks of the Trade
nResponding
to complaints |
Standard English as the
essential medium of communication. It offers stimulating perspectives
on the way the English language functions so that participants
can make the best possible impression on their native-English-speaking
counterparts. Included are many practical tips on how to improve
communication across the culture gap, how to avoid unnecessary
culture shock, and, above all, how to acquire the language
and enjoy it.
